Help! I have a question

Do you have questions about use, maintenance or reimbursement of your CloudCuddle?

Check out our FAQ for quick answers or contact us directly:

info@cloudcuddle.com
+31 13 303 3030

The CloudCuddle Junior is suitable for single mattresses measuring 200 cm × 90 cm with a thickness between 16 and 26 cm.
The required minimum weight of the bed frame + mattress is 31 kg.

The CloudCuddle Maxx is suitable for single mattresses measuring 200 cm × 90 cm with a thickness between 12 and 26 cm.
The required minimum weight of the bed frame + mattress is 66 kg.

Other sizes may affect stability and functionality.

CloudCuddle Junior:
The required minimum weight of the bed frame + mattress is 31 kg.

CloudCuddle Maxx:
The required minimum weight of the bed frame + mattress is 66 kg.

Other sizes may affect stability and performance.

The bed base height may not exceed 50 cm from the floor. When used in combination with a care bed, the bed base must be lowered to its lowest position again after care has been provided.

No, CloudCuddle is not suited for use on an enclosure bed. The CloudCuddle bed tent needs sufficient space to accommodate its outer dimensions (Junior: 200 cm x 110 cm x 105 cm Maxx: 200 cm x 126 cm x 110-120 cm). There is not enough space in an enclosure bed, which increases risks to the user. Unsafe and violates usage instructions.

The CloudCuddle Junior can be used with a care bed/hospital bed provided the following conditions are met:

  • Mattress size: 200 cm × 90 cm × 16–26 cm

  • Minimum weight of bed frame + mattress: 31 kg

  • Side rails must be fully lowered

  • Bed base height may not exceed 50 cm from the floor

  • All brakes must be engaged

The CloudCuddle Maxx can be used with a care bed/hospital bed provided the following conditions are met:

  • Mattress size: 200 cm × 90 cm × 12–26 cm

  • Minimum weight of bed frame + mattress: 66 kg

  • Side rails must be fully lowered

  • Bed base height may not exceed 50 cm from the floor

  • All brakes must be engaged

No, CloudCuddle is not suited for use on a care bed with adjustable sections. It can only be used if the adjustable sections of the bed (head, centre and foot sections) are switched off or locked.

No, CloudCuddle is not suited for use on a double bed. Not even if the CloudCuddle bed tent is set up on a single mattress in a double bed. The CloudCuddle cannot be securely attached in this way.

The CloudCuddle Junior and CloudCuddle Maxx can be used on a box spring, provided it meets the minimum requirements as stated in the user manual. Always consult the user manual to ensure that the box spring is suitable.

No, CloudCuddle is not suited for use on a wall-mounted health bed. Because the CloudCuddle bed tent cannot be correctly attached to the legs, there is a substantial risk that the CloudCuddle may topple over completely in case of rough movements.

Yes, the CloudCuddle can be used with an incontinence sheet. Always place the incontinence sheet around the mattress, under the CloudCuddle bed tent. Avoid having loose sheets inside the CloudCuddle bed tent where possible.

verkoopbinnendienst-humanprotection-2.jpg
Questions? We are at your service.

We understand that each situation is unique. Contact us.

Or send us a message
spacesaverbeds.jpg
hms.png
huis_emmaamsterdam_logo_online_variant04.png
albatros.jpg
spacesaverbeds.jpg
hms.png
huis_emmaamsterdam_logo_online_variant04.png
albatros.jpg
spacesaverbeds.jpg
hms.png
huis_emmaamsterdam_logo_online_variant04.png
albatros.jpg
spacesaverbeds.jpg
hms.png
huis_emmaamsterdam_logo_online_variant04.png
albatros.jpg
spacesaverbeds.jpg
hms.png
huis_emmaamsterdam_logo_online_variant04.png
albatros.jpg