Help! I have a question

Do you have questions about use, maintenance or reimbursement of your CloudCuddle?

Check out our FAQ for quick answers or contact us directly:

info@cloudcuddle.com
+31 13 303 3030

The CloudCuddle Junior was designed for single mattresses measuring 200 cm x 90 cm x 16-26 cm.
The CloudCuddle Maxx was designed for mattresses measuring 220 cm x 90 cm x 12-19 cm.

The CloudCuddle bed tent was designed for mattresses measuring 200 x 90 cm.

Is the mattress too short or too small? The CloudCuddle bed tent will not be as sturdy, nor will it offer the desired safety and protection.

What are the risks?

  • The frame’s seams can tear if the frame cannot adopt the desired outer dimensions.
  • The mesh is not taut. Risks:
    - you roll off the bed/mattress if you lay against the mesh
    - there is too much pressure on the cover seams causing it to tear
    - you can grab and bite into the mesh
    - you can grab the mesh and pull at it causing the cover to tear.

No, CloudCuddle cannot be set up on a loose mattress on the floor. We recommend to always use it on a bed frame for stability, safety and to ensure the tensioning straps are securely tightened.

Yes, on cool and responsive foam if the dimensions are right:

The CloudCuddle Junior was designed for single mattresses measuring 200 cm x 90 cm x 16-26 cm.

The CloudCuddle Maxx was designed for mattresses measuring 220 cm x 90 cm x 12-19 cm.

No, we advise against using it on an air bed. An air bed does not have the recommended weight, sturdiness or stability, increasing the risk of tipping or shifting.

No, we advise against using it in combination with a mattress topper. This can influence the dimensions and increase the risks of instability and shifting.

No, we advise against using an inlay in the CloudCuddle due to the risk of accidental suffocation.

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Questions? We are at your service.

We understand that each situation is unique. Contact us.

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